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Terms of Service

Last updated: January 15, 2025

1. Introduction and Acceptance

Welcome to SocialEdge AI ("we", "us", "our", or "Service"), operated by SocialEdgeAI LLC. These Terms of Service ("Terms") govern your use of our AI-powered Facebook page automation platform located at https://socialedgeai.app.

By subscribing to, accessing, or using SocialEdge AI, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access or use the Service.

2. Service Description

SocialEdge AI provides an AI-powered social media automation platform that:

  • Creates personalized AI brand agents based on your business profile
  • Generates automated Facebook page content and posts
  • Schedules and publishes content to your connected Facebook pages
  • Provides content management and analytics tools
  • Stores and processes your uploaded images and brand information

Important: Our Service requires integration with Facebook's platform. You must comply with Facebook's Terms of Service and Community Standards when using our Service.

3. Account Registration and Subscription

3.1 Account Creation: You may create an account using email/password or Facebook OAuth. You must provide accurate, complete, and current information.

3.2 Subscription Required: SocialEdge AI is a paid service requiring an active subscription ($19.99/month). Access to core features requires payment.

3.3 Account Security: You are responsible for safeguarding your login credentials and all activities under your account.

3.4 Facebook Authorization: You must authorize SocialEdge AI to access and manage your Facebook page(s). You can revoke this access at any time through Facebook's settings.

4. Payment Terms and Billing

4.1 Subscription Plans: Our service offers two subscription plans:

  • Monthly Plan: $19.99 per month, billed monthly
  • Yearly Plan: $199.99 per year, billed annually (equivalent to $16.67/month - save $39.89 annually)

4.2 Payment Processing: All payments are processed securely through Stripe. We do not store your payment information.

4.3 Automatic Renewal: Your subscription automatically renews each billing period (monthly or yearly based on your selected plan) unless cancelled.

4.4 Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will delete your account and all associated data permanently.

4.5 No Refunds: We do not provide refunds for partial subscription periods.

4.6 Price Changes: We may change subscription prices with 30 days' advance notice.

5. Facebook Integration and Third-Party Services

5.1 Facebook Platform: Our Service integrates with Facebook's platform. You must comply with:

  • Facebook's Terms of Service
  • Facebook Community Standards
  • Facebook Page policies
  • All applicable Facebook platform policies

5.2 Page Management: You grant SocialEdge AI permission to create, schedule, and publish content on your connected Facebook page(s).

5.3 Content Responsibility: You remain solely responsible for all content posted to your Facebook page(s) through our Service.

5.4 Platform Changes: We may need to modify our Service if Facebook changes their platform, APIs, or policies.

6. Acceptable Use and Content Policy

6.1 Prohibited Content: You may not use our Service to create, store, or distribute:

  • Illegal, harmful, or malicious content
  • Spam, misleading, or deceptive content
  • Content that violates intellectual property rights
  • Hate speech, harassment, or discriminatory content
  • Adult content or content harmful to minors
  • Content that violates Facebook's policies

6.2 Account Suspension: We reserve the right to suspend or terminate accounts that violate these policies.

6.3 Content Monitoring: While we use AI to generate content, you are responsible for reviewing and approving all posts before publication. You should also regularly check your scheduled posts and Facebook page to ensure content is posting correctly and on time.

7. Intellectual Property Rights

7.1 Our IP: SocialEdge AI, including our software, algorithms, and branding, remains our exclusive property.

7.2 Your Content: You retain rights to content you provide (images, business information, etc.). You grant us a license to use this content to provide our Service.

7.3 Generated Content: AI-generated content is provided to you for your use. We do not claim ownership of posts created for your Facebook page.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms.

Key points:

  • We collect only necessary data to provide our Service
  • Your Facebook data is used solely for content generation and posting
  • You can request data deletion at any time
  • We implement security measures to protect your data

9. Service Availability and Limitations

9.1 Availability: We strive for high availability but do not guarantee uninterrupted service.

9.2 Maintenance: We may perform scheduled maintenance that temporarily affects service availability.

9.3 Usage Limits: We may implement reasonable usage limits to ensure fair service for all users.

9.4 AI Limitations: AI-generated content is provided as-is. You should review all content before publishing.

9.5 Posting Accuracy: Our AI may not always post correctly or at the scheduled time. AI systems can make errors in content generation, timing, or posting execution. You are responsible for reviewing your scheduled posts and verifying they are posted correctly. We recommend regularly checking your Facebook page and schedule to ensure posts are appearing as expected.

10. Limitation of Liability

IMPORTANT: TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • No Warranties: The Service is provided "as-is" without warranties of any kind
  • Limited Liability: Our total liability is limited to the amount you paid in the 12 months preceding the claim
  • No Consequential Damages: We are not liable for indirect, incidental, or consequential damages
  • Content Disclaimer: We are not responsible for AI-generated content, posting errors, timing issues, or their effects on your business
  • Third-Party Services: We are not liable for issues with Facebook or other third-party platforms

11. Indemnification

You agree to indemnify and hold harmless SocialEdgeAI LLC from any claims arising from:

  • Your use of the Service
  • Content posted to your Facebook page(s)
  • Your violation of these Terms or applicable laws
  • Your violation of Facebook's terms or policies

12. Termination

12.1 Your Rights: You may cancel your subscription and delete your account at any time through your account settings.

12.2 Our Rights: We may terminate or suspend your account immediately for:

  • Violation of these Terms
  • Non-payment of subscription fees
  • Violation of Facebook's policies
  • Illegal or harmful activity

12.3 Effect of Termination: Upon termination, your access ends immediately and your data will be deleted according to our Privacy Policy.

13. Governing Law and Disputes

13.1 Governing Law: These Terms are governed by the laws of the State of Florida, United States.

13.2 Jurisdiction: Any disputes will be resolved in the courts of Florida.

13.3 Dispute Resolution: We encourage resolving disputes through direct communication before legal action.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated with at least 30 days' notice. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Miscellaneous

15.1 Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between us.

15.2 Severability: If any provision is found unenforceable, the remainder remains in effect.

15.3 No Waiver: Our failure to enforce any right does not waive that right.

15.4 Assignment: You may not assign these Terms. We may assign them with notice.

16. Contact Information

If you have questions about these Terms, please contact us:

SocialEdgeAI LLC
Email: myrick@socialedgeai.app
Website: https://socialedgeai.app

By using SocialEdge AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.